We offer unrivalled after-sales support to ensure maximum satisfaction for our customers

Our UK based support team are available to offer technical and medical support, as well as to answer all of your general user questions. All of our therapies come with a superior warranty as standard.

User Support


A significant part of the decision-making process involves feeling confident that the company you buy from will be there to support you, not just at the point of purchase, but for the entire lifetime of your therapy.

That’s why we go out of our way to make sure that if you choose one of our therapies, you’ll experience exceptional user support, whenever you need it.

If you have questions about buying or renting a therapy, or you already own one and need assistance with, please call our Support Team on 0203 326 2644.

Alternatively, send us a message via our online contact form and a member of our team will contact you to help. 

Technical Support


At The Wellness Tree, we know that our therapies can be very technical pieces of equipment and keeping them operating exactly as they should requires the right sort of knowledge and expertise. We believe that’s something our customers should never have to worry about, which is why we have a Technical Support team that have a complete understanding of how your therapy works.

So, if a situation arises where your therapy isn’t working as it should, or you have a technical question that needs answering, we’re on hand to help.

We’ll respond quickly to ensure that your therapy remains in top shape, ensuring it’s always ready to be used by you, or your customers.

If you have any questions, simply call us on 0203 326 2644 or send us a message via our online contact form.

Medical Support


We have a dedicated Medical Support team, which includes licenced Independent Healthcare Providers as well as an in-house support team.

Individuals turn to our therapies for many different reasons, but there are specific protocols you should follow depending on your individual circumstance. These protocols cover frequency, time and more.

Our Medical Support team will be able to guide you on the right therapies for you or your business.

To find out more, or to discuss your own specific requirements, call our Medical Support Team on 0203 326 2644 or send us a message via our online contact form.

Discover more about The Wellness Tree

To find out more about our range of therapies, our Combined Approach, our Wellness Business solutions and how we can support your wellbeing journey at home please get in touch. Our friendly team of highly experienced experts will be able to answer all your questions and give you the information you need.

You can call us on 0203 326 2644 or send us a message via our online contact form.

Need more? Explore our range of free Guides.